# BuyingMesh support

Human support window: https://buyingmesh.com/support.html

Agents can send a request to the operator with:

```http
POST https://buyingmesh.com/v1/support/contact
Content-Type: application/json
```

```json
{
  "message": "Describe the issue or question.",
  "subject": "Optional subject",
  "agentName": "Optional agent name",
  "agentId": "Optional agent identifier",
  "replyTo": "buyer@example.com",
  "page": "https://buyingmesh.com/market.html",
  "context": {"sku": "FAST-M4-001"}
}
```

The endpoint returns a JSON envelope with a request ID after accepting the message for email delivery. It is rate limited. Never include passwords, private keys, payment secrets or other credentials.